Oakwood Worldwide is a master at providing home away from home facilities, serving a number of temporary housing needs since 1960, To fully accommodate the production community, Oakwood Worldwide has a dedicated entertainment housing solutions division that's focused on the unique needs of a production’s schedule, budget, and need for a community experience.
To service the housing needs of a cast and crew, Oakwood Worldwide has a variety of furnished apartments and housing units fit for the needs of both above the line and below the line professionals. Standard amenities include separate sleeping and living spaces, fully equipped kitchen, and a dining area that accommodates four individuals (additional seating and place settings can be arranged for one night or a full stay.) All units have central air, modern furnishings, high speed internet, cable TV, and the option to arrange housekeeping. Most facilities also offer a fitness center, a pool, a Jacuzzi, a sun deck, barbecue area, business center, and a clubhouse complete with a lounge.
“Being able to spread out in a fully furnished and decorated apartment helps to establish the feel of home - a bedroom, a full kitchen, a living room with space to work or entertain,” said Ronna Goldstein, Vice President of Sales for Oakwood Worldwide. “People tend to feel more comfortable and productive when they have a pleasant home space in a community setting with recreational amenities”
There are over 25,000 Oakwood Worldwide locations throughout North America, Latin America, the Middle East, Africa, and Asia Pacific. To accommodate the Entertainment Industry, Oakwood Worldwide facilities are located near many major studios as well as schools and universities with entertainment related programs.
“Our operations have indeed grown over the years. Oakwood now provides housing options throughout 50 states and 55 countries,” said Goldstein. “With the recent acquisition of ExecuStay and through our extensive supply chain management, we are able to source accommodations wherever people need to be.”
The Toluca Hills, California facility, situated within a radius of many of the top studios, offers a special child actors program. The facility is a controlled access complex with 1,100 apartments, designed to accommodate the entire family. In addition to the standard amenities, the Toluca Hills facility also has a playground and tutoring and educational programs to maintain the children's academic progress while pursuing their careers.
In addition to a wide variety of features geared towards making each guest's stay as comfortable as possible, Oakwood Worldwide offers custum service that aims to take care of every need prior to and during a guest's stay. The customer service teams helps find appropriate accommodations in a requested area, and ensures the accommodations match the need of each guest. There are also online tools including "service track" which offers round the clock resolution to maintenance issues and household need questions as well as emergency situations such as a lock-out. Another online service is myOakwood, a user portal that con track length of stay per visitor, total spend, and neighborhood information including maps and driving directions, amongst other features.
”In addition to providing a great home away from home for the cast & crew, we are able to offer consolidated billing, one point of contact, even for multiple locations, and 24/7/365 customer care,” said Goldstein. “Because Oakwood has worked with the entertainment industry for more than 40 years and understands that each group has unique requirements and budgets, we are best able to meet the individual needs of each production domestically and globally.”
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